Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-port-aransas-texas.primarycareaid.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users of our website, applications, services, and products. By using our platform, you agree to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we process your personal data:

  1. User Accounts: When you create an account with us, we collect and store your account details, including usernames, passwords (hashed and salted), and contact information.
  2. Payment Information: We securely process payment details for services or products purchased through our platform, including credit/debit card numbers (partially masked), expiration dates, and billing addresses.
  3. Financial Data: In some cases, we may collect financial information related to transactions, such as bank account details, for direct billing or payment processing.
  4. Purchase History: We keep records of your purchase behavior, including products viewed, purchased, or added to a shopping cart.
  5. Device Identifiers: Our systems may log mobile device identifiers (e.g., IP addresses, unique device IDs) to improve our services and analyze user behavior.
  6. Location Data: With your consent, we may access your location data to provide personalized services or for internal analytics.
  7. Feedback and Reviews: We collect feedback, comments, reviews, and ratings you submit on our platform.
  8. Social Media Information: If you choose to log in through social media accounts, we may receive information from those platforms (e.g., name, profile picture, email address).
  9. Product Interaction: Details about your interaction with products, such as product views and clicks, help us personalize your shopping experience.

Personal Data Collection Methods

We gather personal data through various means:

  • User Input: You provide information directly through forms, surveys, or account settings.
  • Automated Technologies: Cookies, log files, and tracking pixels are used to collect technical data during interactions with our website and services.
  • Third-Party Sources: We may receive Personal Data from trusted partners who offer services on our behalf, subject to their privacy agreements.

Cookies

We use cookies to enhance your experience and understand user behavior:

  • Strictly Necessary Cookies: Essential for navigating our site and providing basic functionality.
  • Preference Cookies: Remember user preferences, such as language settings or website layout choices.
  • Analytics Cookies: Track site usage and performance, helping us improve our services.

Users can manage non-essential cookies through our Cookie Manager tool.

Data Retention and Deletion

We retain personal data for varying periods, depending on the purpose of collection and legal requirements:

  • Financial and transaction data is kept for a period required by tax regulations (usually 7 years).
  • User accounts remain active until deactivated or closed by the user.
  • Other personal data is retained for as long as necessary to fulfill the purposes specified in this policy or as required by law. Once the retention period expires, we ensure secure deletion or anonymization of the data.

Data Security

We prioritize the security of your personal information:

  • We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of data.
  • All sensitive data is encrypted both at rest and in transit using industry-standard encryption protocols.
  • Our team receives regular training on data security best practices.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If we learn that a child has provided us with personal data, we take steps to delete this information from our systems.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Rectification: You can request access to or correction of your personal data held by us.
  • Erasure and Restriction: In some cases, you have the right to ask for the deletion or restriction of processing of your data.
  • Data Portability: You may be able to receive a copy of your data in a structured, commonly used format.
  • Objection and Non-Discrimination: You can object to processing based on legitimate interests or consent and enjoy non-discrimination for exercising these rights.

To exercise any of these rights, please contact our Data Protection Officer at the address provided below. We will respond to your request as soon as possible in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update this policy from time to time. Any significant changes will be notified via a prominent notice on our website or by directly contacting registered users. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

For any questions, concerns, or requests regarding privacy:

  • Email: [email protected]
  • Address: Companion Care, Privacy Team, [Street Address], [City, State, ZIP]